Privacy Policy
1. Introduction and Scope
This Privacy Policy describes how Cash Buyers Property Group (“Company,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects your personal information when you interact with us through any channel, including but not limited to:
- Our website at https://cashbuyersproperty.com and any associated subdomains
- Telephone calls (including cold calls and return calls)
- Text messages (SMS/MMS)
- Email communications (including marketing and transactional emails)
- Direct mail
- Third-party lead generation platforms and advertising networks
- In-person interactions related to real estate transactions
This Policy applies to all personal information we collect, regardless of the source, including information obtained from third-party data providers, skip tracing services, public records, and advertising platforms. By engaging with us through any of these channels, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
When you contact us, submit a form on our website, respond to our outreach, or engage in a real estate transaction, we may collect:
- Full name, mailing address, email address, and telephone number(s)
- Property address and details about properties you own or wish to sell
- Financial information related to your property (mortgage balance, liens, tax status)
- Motivation for selling and your desired timeline
- Any other information you voluntarily provide during communications
2.2 Information from Third-Party Sources
We obtain personal information from external sources to identify potential property sellers and conduct our business. These sources include skip tracing services, third-party lead providers, public records, and data brokers and aggregators.
2.3 Information Collected Automatically
When you visit our website, we and our third-party partners automatically collect certain information using tracking technologies including Google Analytics, Meta (Facebook) Pixel, cookies and similar technologies, and call tracking services.
3. How We Use Your Information
We use the information we collect for real estate transactions, marketing and outreach, lead management, advertising optimization, website improvement, compliance, and fraud prevention.
4. Telephone and SMS Communications (TCPA Compliance)
We may contact you by telephone and SMS. Our practices comply with the Telephone Consumer Protection Act (TCPA), FCC regulations, FTC Telemarketing Sales Rule (TSR), and all applicable state telemarketing laws. We scrub our calling lists against the National Do Not Call Registry and maintain an internal DNC list. Requests can be made by emailing privacy@cashbuyersproperty.com or calling (440) 253-0024.
5. Email Communications
Our email practices comply with the CAN-SPAM Act and applicable state laws. All marketing emails include a clear unsubscribe mechanism, and we honor all unsubscribe requests within 10 business days.
6. Direct Mail Communications
We may send physical mail to addresses associated with your property. To stop receiving direct mail, contact us at privacy@cashbuyersproperty.com.
7. How We Share Your Information
We may share your personal information with service providers, advertising partners, real estate transaction parties, and as required by law. We do not sell your personal information for monetary consideration to unaffiliated third parties for their own direct marketing purposes.
8. Cookies, Tracking Technologies, and Targeted Advertising
Our website uses essential cookies, analytics cookies (Google Analytics), and advertising/targeting cookies (Meta Pixel). You can manage cookie preferences through your browser settings.
9. Your Privacy Rights
If you are a California resident, you have rights under the CCPA/CPRA including the right to know, delete, correct, and opt out of sale/sharing. Residents of other states with privacy laws may have similar rights. Contact us at privacy@cashbuyersproperty.com or (440) 253-0024 to exercise your rights.
10. Data Retention
Lead and contact data is retained for 3 years from last interaction. Transaction records are retained for a minimum of 7 years. Consent records are retained for a minimum of 5 years.
11. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information including encryption of data in transit (SSL/TLS) and access controls.
12. Children’s Privacy
Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from individuals under 18.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be reflected in the “Last Updated” date at the top.
14. Contact Us
Cash Buyers Property Group
700 W Saint Clair Ave Ste 100 PMB 611, Cleveland, OH 44113
Phone: (440) 253-0024
Email: privacy@cashbuyersproperty.com
For opt-out requests: Reply STOP to any text message, click Unsubscribe in any email, or email privacy@cashbuyersproperty.com.